Founded in 2019 by civil engineer Arjun Mehta and facility‑management specialist Priya Rao, SmartMaintenance was born from a collective vision to make professional home services accessible, reliable, and affordable for every Indian homeowner. Frustrated by fragmented providers and unpredictable quality, Arjun and Priya assembled a multidisciplinary team of licensed plumbers, certified electricians, experienced carpenters, skilled painters, HVAC technicians, and accredited cleaning experts—all rigorously trained, background‑checked, and insured.
Headquartered in Bengaluru, SmartMaintenance combines the agility of a tech‑driven platform with the dependability of established service firms. Our proprietary ServiceSync scheduling software optimizes bookings based on technician specialization, location, and real‑time traffic conditions, ensuring punctual arrivals and minimal disruptions to your day. Before dispatch, every technician reviews your service history, home‑layout notes, and any special instructions you’ve provided—enabling a tailored, efficient approach the moment they step through your door.
Quality assurance stands at the core of our operations. We maintain ISO‑certified procurement protocols, sourcing only premium materials—CPVC and PEX piping, Cona electrical fittings, Asian Paints emulsions, and Daikin HVAC components—to guarantee longevity and performance. Each completed job triggers a digital inspection checklist, covering safety compliance, workmanship standards, and customer‑feedback capture. Monthly audits of service logs and random “secret‑shopper” evaluations uphold consistent excellence across our nationwide network.
Sustainability and community engagement guide our growth. We partner with local vocational institutes to offer apprenticeship programs, upskilling youth in essential home‑repair trades and fostering employment opportunities. Eco‑friendly initiatives include low‑VOC paints, biodegradable cleaning solutions, and a “Green Disposal” program that recycles electronic waste and leftover construction materials. Charitable collaborations bring free health‑and‑safety inspections to low‑income housing communities in Delhi and Kolkata, reinforcing our commitment to social responsibility.
Since inception, SmartMaintenance has completed over 15,000 service calls, earning a 4.9‑star average rating on major platforms. Our clients span single‑family homes, gated communities, co‑living spaces, and commercial premises, all benefiting from our one‑call‑does‑it‑all approach. As we expand into Pune, Hyderabad, and Ahmedabad in 2025, we remain devoted to our founding promise: to deliver transparent, high‑quality, and comprehensive home‑service solutions that empower Indian households to live comfortably and worry‑free.